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Privacy Policy

1.   General

1.1  The owner of this online store is Caroline Webley.

       Our telephone number is: 07741 411188

       Our email address is: caroline@bubblyfunk.co.uk

       Our address is: Bubbly Funk, 67 Winslow Avenue, Droitwich, WR9 8PU.

Bubbly Funk are committed to protecting your privacy online.  We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR - May 2018).

 

2.   What information do we collect?

2.1  When you shop at Bubbly Funk, we collect the necessary information such as your name, address, telephone numbers, and email address, to ensure a secure ordering process.  This information is collected when you create an account.

2.2  You have the option to subscribe to a regular Bubbly Funk newsletter, and you opt-in to this service if you tick the newsletter box when you create an account.  If you do not wish to recieve a newsletter please do not tick this box.  You can change your mind, either way, at any time by emailing caroline@bubblyfunk.co.uk or by logging in to your account and ticking or unticking the newletter box.

 

3.   How do we use your personal information?

3.1  The information you provide, such as name, address, telephone number and email address is used to fulfill your order.

3.2  We use your email address to notify you of the progress of your order.  Your email address is also used to notify you of any promotions and information stock and information updates we might have, but only if you have indicated within your account that you wish to receive such notifications.  

3.4  In addition, we use all this information in order to enhance the store and provide a better service.

3.5  We are committed to protecting your privacy. We will only use the information you provide in accordance with the Data Protection Act 1998, and the General Data Protection Regulation (GDPR) 2018. We will take all reasonable precautions to keep the details of your order and payment secure, but we cannot be liable for any unauthorised access to information supplied by you.

3.6  In order to serve you most efficiently, reputable third-party banking (Paypal) handle credit/debit card transactions.  They recceive the information needed to verify and authorise your payment card in order for Bubbly Funk to process your order.  Paypal are under strict obligations to keep your personal information private and are subject to their own privacy policy.

 

4.  Security

4.1  Your Account -  you are responsible for your account security, password and any activities on it.  We are not responsible for anything that may happen if you do not protect your password or your account.

4.2  The Site (Bubbly Funk)  -  the personal information you provide to Bubbly Funk is maintained on secure servers and is protected by Secure Socket Layer encryption (SSL).  The SSL mixes up your data and stops it from being taken by anyone else.

4.3  You can check you are in a secure area - the Bubbly Funk checkout page is an example of a secure area.  There are two ways that you can check that the page has been encrypted and that is safe for you to continue:

  1. A padlock will be shown at the bottom of your screen, and/or
  2. Our website address will change slightly.  The part of the address starting with 'http' will change to 'https'.   You can find this at the top of your screen.

4.4  Scams - Phishing scams try and trick you into giving your personal or sensitive information to a fake person - usually by email or a telephone call from someone pretending to be from a real company.  Do not share your personal information with anyone who calls and says that they are from Bubbly Funk.  If we need to get in contact we will email you initially and only call you if we have your permission to do so, or only if you call us and leave a message to call you back.

 

5.  Your rights

5.1  You have the right to ask for information on the personal data which we may hold or process about you.  You also have the right to ask us to correct any mistakes in your data.

5.2  We offer an email newsletter and may use your data for marketing reasons.  We never sell your data to anyone else.  You have the right to ask us to stop using your personal data to send you the Bubbly Funk email newsletter.  You can opt-out at any time by replying to any email newsletter sent to you, emailing caroline@bubblyfunk.co.uk, or by going into Your Account and ticking the 'Subscribe/Unsubscribe' newsletter option.

 

6.  Reviews

6.1  From time to time we may send you an email inviting you to review and rate any products that you have purchased with Bubbly Funk online.  Once submitted, it can take several days for your review to appear on the website, providing it adheres to our Posting guidlines (Terms and Conditions - #8).

6.2  All reviews are submitted on the basis that Bubbly Funk may use the review as it sees fit and for any marketing or promotional purposes.

6.3  If you wish to have your review removed, please contact us by emailing caroline@bubblyfunk.co.uk.

 

7.   Exclusion of Liability

7.1  We reserve the right to change the Privacy Policy at any time  Any such changes will take effect when posted on the website and it is your responsibility to read the privacy policy on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest privacy policy information.

 

 

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